文　献

• Arrien, Angeles 1993, The Four Fold Way, Harper Collins, San Francisco, CA.
• Block, Peter 1996, Stewardship, Choosing Service Over Self-Interest, Berett-Koehler, San Francisco, CA.
• Covey, Stephen 1989, The 7 Habits of Highly Effective People, Fireside, New York, N.Y
• Crum, Thomas 1987, The Magic of Conflict, Touchstone, New York, N.Y.
• Easwaran, Eknath 1997, Gandhi the Man, Nilgiri Press, Tomales, CA.
• Fisher, Roger and Ury, William 1981, Getting to Yes: Negotiating Agreements Withous Giving In., Houghton Mifflin Co. Boston, MA.
• Fritz, Robert 1991, Creating, Fawcett Columbine, New York, N.Y.
• Gelb, Michael 1998, Think Like Leonardo da Vinci, Dell, New York, N.Y,
• Goleman, Daniel 1997, Emotional Intelligence, Bantam, New York, N.Y.
• Juergensmeyer, Mark 2005, Gandhi’s Way, A Handbook of Conflict Resolution, University of California Press, Berkeley, CA.
• Rosenberg, Marshall 1999, Nonviolent Communication, A language of Compassion, Puddle Dancer Press, Encinitas, CA.
• Severens, Kathleen 1997, Basic Mediation Training Manual, Office of Dispute Resolituon, Lincoln, NE.
• Shapiro, Daniel L., “Negotiating Emotions,” Conflict Resolution Quarterly, Vol. 20, Number 1, Fall 2002, Jossey-Bass, San Francisco, CA.
• Schreier, Lori S., “Emotional Intelligence and Mediation Training,” Conflict Resolution Quarterly, Vol. 20, Number 1, Fall 2002, Jossey-Bass, San Francisco, CA.
• Thomas, Evan 2000, Robert Kennedy: His Life, Touchstone, New York, N.Y.
• Ury, William 1999, Getting to Peace, Viking Penguin, New York, N.Y.
• Weeks, Dudley 1994, The Eight Essential Steps to Conflict Resolution Tarcher Putnam, New York, N.Y.